About
A seasoned Senior Marketing Executive with over two decades of experience driving significant growth and market leadership for startups, mid-market companies, and global corporations. Proven expertise in building high-performing marketing, communications, and demand generation teams, culminating in substantial revenue increases and successful IPOs. Passionate about leveraging innovative strategies to prepare individuals and organizations for the evolving future of work.
Work
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Summary
Supported student learning and classroom operations within a public school district, fostering an effective educational environment.
Highlights
Provided direct academic and behavioral support to students, enhancing learning outcomes and classroom engagement.
Assisted teachers in preparing and delivering instructional materials, improving lesson efficiency and student comprehension.
Facilitated positive student interactions and managed classroom activities, contributing to a disciplined and supportive learning atmosphere.
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Summary
Led global marketing, communications, demand generation, customer success, and creative teams, significantly scaling gross services volume through a successful IPO.
Highlights
Orchestrated a monumental increase in gross services volume from $25M to nearly $2B, demonstrating exceptional market growth and strategic leadership.
Directed comprehensive global marketing, communications, demand generation, customer success, and creative functions for a leading freelance platform.
Played a pivotal role in the company's successful IPO, aligning marketing strategies with investor relations and public market readiness.
Built and led high-performing, purpose-driven teams, fostering a culture of innovation and accountability across diverse marketing disciplines.
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Summary
Spearheaded Category Management and International teams post-merger of Elance and Odesk, optimizing global market integration and strategy.
Highlights
Led strategic Category Management and International teams during the critical period immediately following the Elance and Odesk merger.
Developed and implemented integrated global strategies to optimize market expansion and category performance.
Managed cross-functional initiatives to ensure seamless integration and sustained growth across international markets.
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Summary
Directed Elance's global marketing efforts, spanning brand development, customer acquisition, public relations, product marketing, and customer retention.
Highlights
Led comprehensive global marketing strategies, significantly enhancing brand development and market presence.
Drove customer acquisition and retention initiatives, contributing to sustained user growth and platform engagement.
Managed all public relations and product marketing efforts, effectively positioning Elance in the competitive online talent marketplace.
Built and mentored high-performing marketing teams, fostering a culture of innovation and results-driven execution.
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Summary
Served as the first non-engineer and marketing leader, driving all marketing, PR, content, and business development efforts through the company's acquisition by Twitter.
Highlights
Achieved exponential user growth, increasing daily signups from under 1K to 20K, demonstrating highly effective acquisition strategies.
Grew Monthly Active Users (MAU) tenfold from 150K to 1.5M, significantly expanding platform reach and engagement.
Successfully repositioned the service from public sharing to controlled sharing, enhancing user privacy and market appeal.
Led comprehensive marketing and business development efforts, culminating in the strategic acquisition by Twitter in March 2012.
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Summary
Launched small business and enterprise product lines, overseeing brand marketing, demand generation, market research, and public relations, and achieving significant revenue growth.
Highlights
Launched new small business and enterprise product lines, successfully expanding market reach and revenue streams.
Achieved 55% annual revenue growth by taking over inside sales in October 2008, exceeding financial targets.
Directed comprehensive brand marketing, demand generation, market research, and public relations initiatives.
Played a foundational role as one of the company's first dozen employees, contributing to early-stage growth and market positioning.
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Summary
As the first non-engineer at a peer-to-peer backup startup, raised Series A funding and launched initial services before returning funds due to product-market fit challenges.
Highlights
Successfully raised Series A funding, securing essential capital for early-stage product development and market entry.
Launched initial versions of a peer-to-peer backup service, demonstrating agile product development and market testing capabilities.
Managed early-stage marketing efforts, gaining valuable experience in identifying and responding to product-market fit challenges.
Executed strategic marketing and business development plans for a nascent technology startup.
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Summary
Led global acquisition and retention programs for diverse Yahoo products, significantly increasing revenue and customer base across international markets.
Highlights
Successfully led global acquisition and retention programs for 5 distinct Yahoo products, including Mail and Messenger.
Drove over 1 million new paying customers by launching the BT-Yahoo service in the U.K. during a two-year deployment.
Increased Yahoo! Mail revenue by $45M per year through the implementation of a new customer contact strategy.
Directed pan-European marketing teams, optimizing regional strategies for market penetration and growth.
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Summary
Implemented marketing plans for B2B subscription web hosting services, driving customer acquisition, engagement, and retention, and leading product research.
Highlights
Developed and executed comprehensive marketing plans that drove significant customer acquisition, engagement, and retention for B2B subscription web hosting services.
Created a robust customer segmentation model that informed company strategy and optimized marketing efforts.
Led all product research initiatives, providing critical insights for service development and market alignment.
Contributed to the company's strategic growth, leading to its acquisition by Intuit.
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Summary
Developed and implemented marketing plans for Sega's subscription online game network, HEAT.net, focusing on customer acquisition, engagement, and retention.
Highlights
Developed and implemented marketing plans to drive customer acquisition, engagement, and retention for HEAT.net, Sega's subscription online game network.
Created a grassroots loyalty program that became the top driver of awareness and new subscriptions.
Managed marketing strategies for an online gaming platform, demonstrating expertise in digital entertainment marketing.
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Summary
Led marketing and category management for Del Monte's canned fruit business, launching new products including a top-selling item.
Highlights
Launched five new products, including one that became the #3 category seller within its first year, significantly impacting market share.
Led comprehensive marketing and category management efforts for Del Monte's canned fruit business.
Managed product lifecycle from development to market introduction, achieving significant sales impact and category growth.
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Summary
Defined product requirements and led the team for the design, development, and implementation of risk management software solutions.
Highlights
Defined comprehensive product requirements for complex risk management software solutions, ensuring alignment with business needs.
Led the development team through the design, development, and implementation phases of software projects.
Contributed to the successful deployment of critical financial software, ensuring functional and technical integrity.
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Summary
Coded custom software and managed a team for the design, development, and implementation of a new revenue reporting system for a major phone company.
Highlights
Coded custom software solutions to meet specific client requirements for a major telecommunications company.
Managed a development team responsible for the design, development, and implementation of a new revenue reporting system.
Contributed to the successful deployment of a critical financial system, enhancing reporting accuracy and efficiency.
Awards
Human Cloud Changemaker
Awarded By
Future of Work Institute
Honored for significant contributions and thought leadership in shaping the 'Human Cloud' and the future of work economy.
B2B Brand Campaign of the Year
Awarded By
Industry Marketing Association
Recognized for leading an outstanding B2B brand campaign that demonstrated exceptional strategy, execution, and market impact.
Publications
Skills
Marketing Strategy
Software as a Service (SaaS), Subscription Marketing, Customer Relationship Management (CRM), Demand Generation, Product Marketing, Public Relations, Brand Development, Global Marketing, Digital Marketing, Content Marketing.
Leadership & Management
Team Leadership, Cross-functional Collaboration, Strategic Planning, Organizational Development, Talent Management.
Business Growth & Development
Revenue Growth, Customer Acquisition, Customer Retention, Market Expansion, IPO Readiness, Business Development, Category Management, International Expansion, Market Research.
Product & Technology
Product Management, Software Development Life Cycle (SDLC), Risk Management Software, Revenue Reporting Systems, Product-Market Fit.
Communications & Customer Experience
Communications Strategy, Customer Success, Public Relations, Creative Direction, Customer Segmentation.